Who We Are
Tarradco Engineering ("Tarradco," "we," "us," or "our") operates the website tarradco.com. This Privacy Policy explains what personal data we collect from visitors and customers, how we use it, and the choices you have. By using this website, you agree to the collection and use of information in accordance with this policy.
What personal data we collect and why we collect it
1. Contact Form Submissions
When you submit an inquiry through our contact form, we collect your first name, last name, phone number, email address, and the message you send us. We use this information solely to respond to your inquiry and communicate with you about our products and services. Submissions are protected by Google reCAPTCHA to help prevent spam (see the Third-Party Services section below).
2. Orders & Shop Purchases
If you place an order through our online shop, we collect the billing and shipping details you provide, such as your name, company name, address, phone number, and email address, along with details of the products you ordered. This information is used to process, fulfil, and provide support for your order. Payment is processed by our payment gateway provider(s); we do not store your full payment card details on our servers.
3. Cookies
Like most websites, we use cookies for essential site functions, such as remembering the items in your shopping cart and your preferred language (English or Arabic). We do not currently use cookies for advertising or third-party analytics tracking. If this changes in the future, we will update this policy accordingly.
4. Third-Party Services We Use
We use a small number of trusted third-party services to operate this website:
- Google reCAPTCHA – protects our contact form from spam and abuse. Google’s privacy policy is available at https://policies.google.com/privacy.
- WhatsApp – our website includes a click-to-chat button that opens a conversation with us on WhatsApp. Any conversation you start is subject to WhatsApp’s (Meta) own privacy policy.
- Payment gateway provider(s) – used to securely process online orders placed through our shop.
- Web hosting provider – our website and the data submitted through it are stored on servers provided by our hosting company.
5. How Long We Retain Your Data
We retain contact form inquiries and order records for as long as necessary to respond to your inquiry, fulfil your order, and comply with our legal, accounting, and tax obligations. If you would like us to delete information we hold about you sooner, please contact us using the details below.
6. What Rights You Have Over Your Data
You have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request that we delete your personal data, subject to any legal or contractual obligations that require us to keep it. To exercise any of these rights, please contact us using the details below.
7. Where We Send Your Data
Visitor and customer data is stored on our website’s hosting servers and is not sold or shared with third parties for marketing purposes. Data is shared with the service providers listed above (Google reCAPTCHA, WhatsApp, our payment gateway provider, and our hosting provider) only to the extent necessary for them to provide their service to us.
Contact us: If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch via our Contact page.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Last updated: 14 July 2026.